Consumer transaction refers to all kinds of contracts and legal transactions conducted between real person or a legal entity and consumer acting in the product and service market, acting for commercial or Professional purposes or acting on behalf or account of it, including public legal entities.
Disputes arising from credit card, installment credit, services provided, goods of poor quality, cash and instalments sale, insurance-transportation and cargo contracts, subscriptions, tutoring and courses, time share vacations, timeshares, touristical tours and private hospital transactions will be considered as “consumer disputes”.
Mediation has become compulsory case condition before filing a consumer lawsuit in 01.01.2018.
If you are having trouble about the forementioned topics, you can have a resolution within the scope of “Mediation of Legal Disputes Law”. The parties can settle the dispute with the help of a mediator, regardless of quantity and value of the subject.
Mediation method is more economical compared to lawsuit expenses. On top of that, it is possible to have a result fast and effective.